As part of our dedication to your satisfaction, we offer a money-back guarantee for our services. This policy outlines the conditions, process, and eligibility criteria for requesting a refund. 

Cancellation and refund methods differ based on the way you have subscribed to the App.

If You Have Purchased a Subscription via Our Website:

If you are not satisfied with Ling, you can cancel your subscription and receive a full refund.  Just reach out to our Customer Support team at [email protected] within 30 days of your initial subscription purchase. To be eligible for a refund, you must meet the following criteria:

• Contact us within 30 days from your initial purchase date and before the end of your subscription term.

After receiving your refund application, we will notify you by email if your application has been approved. Refunds will be processed using your original payment method and typically take around 14 days.

You must cancel your subscription at least 24 hours before your renewal date. Please note that your purchased subscription does not cancel automatically if you delete the App. You must cancel the subscription before deleting the App in order to qualify for a refund.

If You Have Purchased a Subscription via an App Distribution Platform (App Store, Google Play):

You must cancel your subscription via your distribution platform as per their unique policies. For Apple users: Reach out to Apple directly at Apple Support for any refund requests. For Google Play users: Follow instructions at Google Play Support for any refund requests.