23+ Useful Japanese Email Phrases To Succeed In Your Business

person-typing -japanese business emails

Are you considering working for a Japanese company? Perhaps you are starting your life in Japan and are thinking about having your own business. Either way, knowing how to structure a professional email is a valuable skill in today’s digital age. However, knowing many words and phrases is not enough to succeed in the Japanese corporate world. It is crucial to have some understanding of the culture so that you can address your Japanese colleagues or business partners appropriately. For that reason, today we will discuss some aspects of Japanese business culture and share essential Japanese email phrases that will help you communicate effectively in person or through the screen.

Some Aspects Of Japanese Business Culture

Japanese culture is known worldwide for being mostly traditional and conservative. While it is true that Japan has been modernizing over time, it is also true that the corporate world maintains its hierarchical structure quite well delimited.

Respect is fundamental to establishing relationships in Japanese society. Therefore, understanding what kind of vocabulary and behavior is considered respectful is necessary to avoid misunderstandings that may affect social and business relationships.

Aspects such as age and status significantly affect interactions in Japanese culture. For example, in the workplace, Japanese people tend to speak according to their position in the hierarchical pyramid, which is determined by aspects such as their role in the organization, time as employees, and the university they attended, among other things. Therefore, when addressing customers, older colleagues, and superiors, using honorific language is a must.

In order to make sure that your email is successfully received by Japanese people and to avoid causing difficulties, you must consider all these cultural factors and structure your message assertively.

screen-mail-japanese email phrases

How To Structure An Email In Japanese

Generally speaking, Japanese emails have a similar layout. So you can use the same structure; you have to modify the content according to the person you’re addressing. A difference you should consider is that Japanese people usually present conclusions first and then arguments. Contrary to Western cultures, where arguments come before conclusions.

Let’s take a look at the sections that make up a common Japanese email. 

Closing Remarks締めの挨拶Shime no aisatsu
Name and Signature署名Shomui

Now that we know the parts that make up a Japanese email, let’s look at some handy phrases that can help you in situations where you may need to write an email to a Japanese colleague, employer, or client.

laptop-email-write emails in japanese

Essential Japanese Email Phrases

Introductory phrases導入フレーズDōnyū furēzu
Thank you for your help.お世話になっておりす。Osewa ni natte orimasu.
Thank you very much for all your support.いつも大変 お世話になっております。Itsumo taihen osewa ni natte orimasu.
Thank you very much.大変お世話になります。Taihen osewaninarimasu.
Thank you very much. 平素よりお世話になっております。Heiso yori osewa ni natte orimasu.
Thank you very much for all your help.毎々大変お世話になっております。Kotogotoku taihen osewa ni natte orimasu.
Thank you for contacting us.ご連絡ありがとうございました。Go renraku arigatōgozaimashita.
Thank you for contacting us.ご連絡いただき、ありがとうございます。Go renraku itadaki, arigatōgozaimasu.
Thank you for your confirmation.ご確認ありがとうございました。Go kakunin arigatōgozaimashita.
Thank you for your reply.ご返信ありがとうございました。Go henshin arigatōgozaimashita.
Thank you very much.誠にありがとうございます。Makotoni arigatōgozaimasu.
Thank you for your report.ご報告いただきありがとうございました。Go hōkoku itadaki arigatōgozaimashita.
We look forward to working with you in the future.今後ともどうぞよろしくお願いします。Kongo tomo dōzoyoroshikuonegaishimasu.
Thank you for your continued support.引き続きどうぞよろしくお願いいたします。Hikitsudzuki dōzo yoroshikuonegaītashimasu.
Thank you for your continued attention.引き続きご確認よろしくお願いいたします。Hikitsudzuki go kakunin yoroshikuonegaītashimasu.
Thank you very much.よろしくお願いいたします。Yoroshikuonegaītashimasu.
Sorry for repeating this.度々申し訳ございません。Tabitabi mōshiwakegozaimasen.
I am sorry for repeating myself.重ねてすみません。Kasanete sumimasen.
I apologize for the delay in replying.お返事が遅れて、失礼いたしました。O henji ga okurete, shitsurei itashimashita.
I apologize for the inconvenience.お手数おかけいたします。Otesū okakeitashimasu.
I am sorry for the suddenness of this message.突然もご連絡失礼いたします。Totsuzen mo go renraku shitsurei itashimasu.
First-time emailing phrases初めてメールを送るときのフレーズHajimete mēru wo okuru toki no furēzu
Nice to meet you. (I am (name) of (company name).はじめまして。(会社名)の(氏名)です。Hajimemashite. (Gaishamei) no (shimei)desu.
Thank you for your continued support and guidance.今後ともご指導ご鞭撻のほどよろしくお願いいたします。Kongo tomo go shidō go bentatsu no hodo yoroshikuonegaītashimasu.
Phrases for Internal use(社内用フレーズ)(Shanai-yō furēzu)
Thank you for your hard work.お疲れ様です。Otsukaresamadesu.
I understand.承知いたしました。Shōchi itashimashita.
I understand了解いたしました。Ryōkai itashimashita.

Note: When you’re communicating  with a coworker, you don’t need to use [ お世話になります]

In order to see how the structure and phrases of a Japanese email can be put into practice, let’s look at a Japanese business email model.

typing machine-write japanese email phrases- formal greetings

Japanese Email Example

English version

From: [email protected]

To: [email protected]

Tokyo Co., Ltd.

Mr. Tanaka

 I am always indebted.

Thank you for contacting us.



Thank you very much. 「Closing remarks

Hokkaido Co., Ltd.

Yamada                      「 Name and signature」                  

 Japanese version

差出人[email protected]

宛先[email protected]

東京 株式会社







株式会社 北海道

山田                                                  「 署名

 Romaji version

Sashidashinin: [email protected]

Atesaki: [email protected]

Tōkyō kabushikigaisha 


Itsumo osewa ni natte orimasu. 

Go renraku arigatōgozaimasu. 



Nanitozo yoroshikuonegaītashimasu. 「Shime no aisatsu

Kabushikigaisha Hokkaidō 

Yamada   「 Shomui

Now that you can write an email in Japanese and succeed at work, it is time to improve your other language skills. In order to become proficient in a language, you should expand your vocabulary and learn about the culture so you can understand how to express yourself appropriately.

Learn Japanese CTA-Download

Boost Your Japanese Skills With Ling

Do you want to increase your proficiency in the Japanese language

Mastering a language requires more than memorizing the exercises from a textbook. You need a system that allows you to exercise all your communication skills. That’s when Ling-app comes in handy. It offers an interactive learning experience that will help you intuitively learn and practice Japanese vocabulary. And not only that! Ling-app has bite-size lessons you can complete anywhere in 15 minutes. If you want to go even further, combine your Ling lessons with our weekly blogs, where you will learn vocabulary, grammar, and everything you need to speak Japanese fluently.

Download it now from the App Store or Play Store and sign up for a free account. 

Try it out! We assure you that you won’t regret it.


Share this post

Leave a Reply

Your email address will not be published. Required fields are marked *

The reCAPTCHA verification period has expired. Please reload the page.


What makes learning with Ling special

Interactive exercises

Improve your pronunciation by starting a conversation with our app’s interactive chatbot

Engaging activities

Practice your skills with mini-games and track your progress with fun quizzes

Mix of languages

Choose from over 60 languages, both big and small, and listen to audio from native speakers

Proven results

Backed by linguistic research, our learning methods can help you achieve fluency in record time